Product Manager - Unified Entity Layer
Description
What We’re Looking For:
We’re looking for a Product Manager to lead the evolution of our core data foundation — the structured layer that connects and contextualizes information across Meltwater’s ecosystem.
You’ll shape and expand the semantic models that ensure key entities (such as organizations, channels, themes, etc.) are consistently identified and linked across our products. Your work will enable more meaningful insights, better discovery, and clearer understanding for our users by making data relationships transparent, reliable, and easy to work with.
This role sits at the intersection of data architecture, enrichment, and product experience, translating complex data structures into intuitive, high-value capabilities for customers.
What You'll Do:
- Own and evolve the core entity data model that connects key entities across our products (e.g., organizations, sources, themes).
- Unify and standardize datasets to reduce duplication and improve consistency and data reliability.
- Define how entities are identified, matched, and maintained, combining automated methods with human review where needed.
- Work closely with AI & Enrichment teams to ensure entity context improves classification, sentiment, topics, and narrative understanding.
- Collaborate with Search & Retrieval teams to ensure fast, reliable entity-aware search and filtering experiences.
- Set and monitor data quality measures, and drive ongoing improvements in accuracy, coverage, and consistency.
What You'll Bring:
- 4 years+ in Product Management working with data-heavy systems - for example, data platforms, ML/NLP enrichment systems, or large-scale information architectures.
- Customer value mindset: You understand how foundational data capabilities power end-user workflows, and you work closely with customer-facing PMs to translate platform capabilities into meaningful product improvements and outcomes.
- Comfort working across teams: You collaborate confidently with engineering, data science, and other product teams.
- Structured thinking: You enjoy making sense of complex data and building clear frameworks instead of isolated features.
- Excellent communication skills: You can effectively translate data structure concepts into tangible product value for both internal and external stakeholders.
- Strong technical understanding of structured data, APIs, and data modeling (you can converse comfortably with engineers and data scientists).
- Experience working with entity models or structured data relationships (e.g., knowledge graphs, taxonomies, or similar systems) and how they help with search, discovery, or interpretation of information.
Nice to Have
- Experience with graph databases
- Experience in NLP, entity recognition, or data linking.
- Familiarity with data quality, enrichment, or ETL workflows.
- Background in semantic modeling or data unification.
- Exposure to media intelligence, social listening, or marketing analytics environments.
What We Offer:
- Enjoy flexible paid time off options for enhanced work-life balance
- Meltwater demonstrates a commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage
- Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
- Energetic work environment with a hybrid work style, providing the balance you need
- Benefit from our family leave program, which grows with your tenure at Meltwater.
- Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Where You'll Work: V & A Waterfront, 3 Dock Rd., 8001 Cape Town
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around
the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along
the way.
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along
the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We’re proud of our diverse team of 2,200+ employees in 50 locations across
25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.
25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.